Handbook Pages

Welcome
Our Vision & Mission
Strategic Objectives
Access and Equity
Code of Practice
RTO Information
Quality Assurance
Workplace Training
OHS
Code of Practice
Student Information
 Student Responsibilities
 WTC Resposibilities
 Student Code od Conduct
 Access & Equity
 Equal Opportunity

Anti Discrimination
 Sexual Harrassment
 Literacy, numeracy & special needs

 Student Records & Privacy
 Selection of Students

 Information Provided
 RCC/RPL
 Credit Transfer Policy
 Credit Transfer Procedure

Fees & Refunds
Course Delivery
Qulified & Professional Staff

Feedback p5
Certificates & Qualifications
Appeals & Complaints Policy
Complaint Procedures
Appeals Proces
s
Other Policies & Information


 

 

Our Strategic Objectives & Goals

  • Refine and deliver quality services
  • Establish and develop Worksafe Training Centre within the community
  • Make information fully accessible and usable
  • Advocate the need for safety, not just for compliance but as an efficiency promoter
  • Build our capacity as a strong national organisation
  • Expand the quality, quantity and reach of our services

Worksafe Training Centre will monitor performance against these goals and use them to identify and implement changes in emphasis and activity as the need arises.

The measures employed will cover the following areas:

  • Customer and service delivery
  • Accessibility
  • Client satisfaction
  • Community awareness
  • Resource management:
  • Performance compared with budget
  • Staff and volunteer performance and satisfaction
  • Worksafe Training Centre Training - Accredited and Non-Accredited

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