Part Three: Information for students

Responsibilities of students

As a student you will be required to take responsibility for:

• Reading all relevant course and training information
• Advising your Trainer/Course Coordinator if you have previous skills and knowledge and seeking recognition of this prior learning
• Monitoring your progress by self assessing your skills and knowledge against the competency standards in your qualification
• Attending all training sessions as required
• Meeting with your Trainer/Course Coordinator to review progress
• Indicating whether you are ready for assessment at the scheduled times or seek alternative assessment dates
• Working closely with your Course Coordinator and other students to present training and assessment session role-plays as evidence where required.
• Handing in all assessment tasks as per requirements unless otherwise discussed with trainer/Course Coordinator
• Ensuring all work is students own
• Retaining evidence of your working notes and assessments and any other documents in your portfolio of evidence and presenting this for assessment
• Discussing any concerns regarding the training course, session activities and your ability to learn with your Trainer/Course Coordinator
• Advising the Trainer/Course Coordinator if you require any special adaptive equipment or support for the training course
• Participating in course evaluation and providing feedback

Responsibilities of WTC RTO to students:

Worksafe Training Centre will:

• Provide you with a safe and healthy learning environment
• Provide you with a training and assessment schedule
• Provide you with the appropriate unit of competency details included on your plan
• Treat you with respect
• Follow all legislation affecting the learning environment
• Provide opportunities to practice the skills and knowledge required
• Deliver and record training and assessment outcomes
• Provide you with access to your file records if requested
• Set up work tasks to provide training and coaching to help achieve the competency standards in your training plan
• Provide training materials and recommend other resources for further learning opportunities
• Prepare you for assessment when you are ready and encourage self assessment.  Advise you where, when and how assessment will occur and what to bring
• Assess your skills and knowledge through observation and questioning using assessment tools developed for the purpose
• If required, provide further assessment on documents presented in an evidence portfolio
• Give feedback to you on your progress
• Provide results and review the assessment process after assessment
• Remind you of the appeals process and options for further assessments if you are unhappy with the results

Student Code Of Conduct

Worksafe Training Centre requires students to adhere to the following Code of Conduct:

• The right to be treated with respect by others, to be treated fairly and without discrimination, regardless of religious, cultural, racial and sexual differences, age, disability or socio-economic status
• The right to be free from all forms of intimidation
• The right to work in a safe, clean, orderly and cooperative environment
• The right to have personal property (including computer files and employee work) and Worksafe Training Centre property protected from damage or other misuse
• The right to have any disputes in which they are involved, settled in a fair and rational manner (this is accomplished by the Complaints, Appeals and Discipline Policy and Procedure)
• The right to work and learn in a supportive environment without interference from others The right to express and share ideas and to ask questions
• The right to be treated with politeness and courtesy at all times

For non-compliance with the Code of Conduct the following procedure for discipline will be followed:

A member of worksafe training centre staff will contact students in the first instance to discuss the issue or behaviour and to determine how the issue might be rectified. This meeting and its outcomes will be documented, signed by all parties and included on the students personal file. Where the issue or behaviour continues, students will be invited by Worksafe Training Centre for a  personal interview with the Training Manager to discuss this issue further.

This meeting and its outcomes will be documented, signed by all parties and included on the students personal file. Should the issue or behavior continue, the student would be provided with a final warning in writing and time frame in which to rectify the issue. A copy of this letter will be included on the students personal file.

After all steps in the discipline procedure have been followed, should the issue or behaviour still continue, training services will be withdrawn. The student will be notified in writing.

At any stage of this procedure students are able to access the Grievance Procedure to settle any disputes that may arise.

Access and Equity

Worksafe Training Centre actively supports and encourages people of all abilities to participate in training programs.

Worksafe Training Centre ensures access and equity principles and practices are applied when dealing with:

• Students
• The Community
• Employers
• Fee-for-Service Students
• Other Clients

Students will not be denied access to services where they are deemed eligible for such a service and where the organisation has the appropriate resources to provide high quality services.

Students will be individually interviewed and assessed on their eligibility for the service being provided.   Selection will comply with equal opportunity legislation.

Worksafe Training Centre  recognizes and accepts every student's right to confidentiality, respect and equal opportunity in all training and related issues. In addition, as part of our student services, Worksafe Training Centre provides support where a student anticipates

or encounters difficulty (including a disability) undertaking or completing a course or qualification.

Worksafe Training Centre will comply with relevant laws and regulations, including:

• Occupational Health and Safety
• Anti Discrimination
• Sexual Harassment
• Human Resource Principles
• Relevant Industry Standards
• VRQA Quality Standards
• Other Relevant Legislation, Laws, and Regulations as applicable from time to time

WTC is an Equal Opportunity Employer

As an Equal Opportunity Employer, Worksafe Training Centre and its staff will treat every student fairly and without discrimination in the training environment and / or in the workplace.

Training services will be offered to people from all backgrounds regardless of cultural differences, including those from CALD backgrounds and Aboriginal or Torres Strait Islanders.  Staff will be professional and supportive at all times in their approaches to students.

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